FAQs & Troubleshooting for Event Planners
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Ticket Set-up

Add-ons, pricing, availability controls, transfers, and purchase rules

  • ​​How can I add complimentary tickets to my registration so that if one ticket is purchased, the ticket holder automatically receives another ticket at no cost?
  • How can Tickets be transferred from one Ticket Holder to another?
  • How do I remove ticket selection for a non-ticketed or free event?
  • How can I set up a waitlist for when my tickets sell out?
  • How can I create multiple Registration Ticket Types at once?
  • How do I make Tickets available to select registrants?
  • How can I configure Early Bird pricing for my tickets?
  • How do I control how attendee information is prefilled for multiple ticket orders?
  • How can I request information from registrants post-registration?
  • How can I set up Guest Purchase Tickets?
  • How can I prevent registrants from purchasing an add-on ticket without purchasing a regular conference ticket?
  • How can I duplicate tickets?
  • How to re-order tickets
  • How can I allow or block ticket purchases by country?
  • Why Aren't My Tickets Available During Registration?

Categories

  • Financial
  • Customization and advanced settings
  • Communications
  • Categories
  • Ticket Set-up
  • Managing Registration
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